In an emergency in Finland, call 112. Here is how emergency services work and what to do in different situations.
Call 112 for all emergencies: medical, fire, police, and rescue. The operator will send the right help. Stay on the line, state your location clearly, describe the situation, and follow instructions. The 112 service is available 24/7 and operators speak Finnish, Swedish, and English.
For life-threatening situations go directly to the nearest hospital emergency room (päivystys) or call 112 for an ambulance. For urgent but non-life-threatening health issues, call the health advice line at 116 117. This line is staffed by nurses who can assess your situation and direct you to the right care. Many cities also have evening and weekend clinics.
For suspected poisoning, call the Poison Information Centre at 0800 147 111 (free, 24/7). They provide immediate advice on what to do. If the person is unconscious or having difficulty breathing, call 112 immediately.
For non-emergency police matters (theft reports, lost property, traffic accidents without injuries), call 0295 419 800 or visit your local police station. Filing a report online is also possible at poliisi.fi.
Common mistake
Going to the emergency room for non-urgent issues. This clogs up emergency services and results in long waits. For non-emergencies, call 116 117 or your local health centre.
Good to know
The 112 Suomi app (available on iOS and Android) automatically sends your GPS location to emergency services when you call. Download it as soon as you arrive in Finland.